Billing Terms and Conditions

Last Updated: September 5, 2026

This document sets out how payment and billing work when you shop with Simuya.

Accepted Payment Methods

Simuya offers a range of secure ways to pay so checkout stays simple. We accept:

Credit and debit cards: Visa, MasterCard, American Express
PayPal
Afterpay, where available
Apple Pay and Google Pay
Bank transfer, for bulk orders only, please contact us for details

All payments are processed in United States Dollars (USD).

Payment Processing

Payment is taken in full at the time you place your order.
No order is processed or dispatched until payment has cleared.
If a payment is declined or fails, the order is not confirmed.

Pricing and Currency

Every price shown on simuya.com is listed in United States Dollars (USD).
Prices may change at any time without prior notice.
Any taxes, duties or shipping charges that apply are calculated and displayed at checkout.

Secure Payment Processing

Simuya uses SSL encryption and established payment gateways to protect your personal and payment information.
We never store, and never have access to, your full card details.

Refunds and Chargebacks

Refunds are issued in line with our Refund Policy.
Unauthorized or fraudulent chargebacks are investigated and disputed.
If anything looks wrong on your bill, email us first at info@simuya.com and we will sort it out quickly.

Fraud Prevention

Simuya may cancel, refuse or place a hold on any order we suspect involves fraud or unauthorized activity.
Additional identity verification may be requested for high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so please review it from time to time. Continuing to use our website after a change means you accept the updated version.